Data Protection & Privacy

Karkiya11 Privacy Policy — How Your Data Is Protected

Karkiya11 believes every member's personal data belongs to them. This policy clearly states what information is collected, why it is collected, where it is stored, and whether it is ever shared with third parties. Read it, understand it, and have peace of mind.

Last Updated: July 2026 Register
karkiya11 does not sell your data or share it with third parties without your consent.
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Who This Policy Applies To

This privacy policy applies to you when you use the karkiya11 website or mobile app. By accessing the platform, you are considered to have accepted this policy. Any changes to the policy will be updated on this page, and you will be notified at your registered email address for significant updates.

Privacy Core Principles

The six core principles karkiya11 follows to protect your data

Minimal Data Collection

Karkiya11 only collects the information that is strictly necessary to provide its services. No unnecessary or excessive data is ever requested.

Strong Encryption

All stored personal data and every transaction are protected with industry-standard SSL encryption.

No Sale of Data

Karkiya11 never sells your personal information. No data is shared with advertising agencies or data brokers.

Your Control

You have the right to view, correct, or request deletion of your personal data at any time.

Limited Retention Period

Data is not retained indefinitely. Once the required legal retention period expires, it is securely deleted.

Access Control

Only authorized karkiya11 staff may access member data when necessary — strictly within a controlled environment.

1

What Information Is Collected

Karkiya11 collects three types of data — information you provide directly, technical data collected automatically, and identity document details required for KYC verification.

Information Provided Directly:

  • Full name, date of birth, and gender.
  • Email address and mobile number.
  • Residential address.
  • Payment method details (bKash/Nagad numbers — full card numbers are never stored).
  • A photo of your NID or passport for KYC verification.

Automatically collected information:

  • IP address and device type.
  • Browser type and operating system.
  • Time and duration of platform access sessions.
  • A log of which pages were visited and for how long.

This information is used to prevent fraud, maintain platform security, and improve the quality of service.

2

Purpose of Data Collection

Karkiya11 only collects data for specific, defined purposes. The reason each piece of information is used is clearly outlined below:

  • Account Management: For registration, login, and account verification.
  • Transaction Processing: To ensure deposits and withdrawals are processed correctly.
  • KYC Verification: To verify identity in compliance with international anti-money laundering regulations.
  • Customer Support: For troubleshooting and providing customer support.
  • Security Monitoring: To prevent fraud, bot activity, and account hacking.
  • Platform Development: To identify the most-used features and improve the service accordingly.
  • Legal Obligation: To maintain records as required by regulatory authorities.

No data will be used for any purpose outside the list above. If the purpose of use changes, members will be informed in advance.

3

Where Your Data Is Stored

All karkiya11 data is stored in secure, internationally certified data centers. Servers are ISO 27001 certified and monitored 24/7.

  • The database is fully encrypted — meaning even direct server access cannot expose your data.
  • Regular backups are maintained at separate locations — your data is safe even in the event of a disaster.
  • Payment details (card or mobile banking numbers) are stored in a separate, secured vault.
  • KYC documents are stored in separate encrypted storage after verification.

If data needs to be transferred to another country, it will only be sent to countries or organizations with equivalent or higher privacy protection standards.

4

Sharing Information with Third Parties

Karkiya11 never sells your information. However, limited data may be shared with third parties in certain specific circumstances:

  • Payment Provider: Minimal information is shared with approved payment gateways, including bKash and Nagad, to process transactions.
  • KYC Service Provider: Identity document details are shared with approved third-party verification providers for identity checks.
  • Regulatory Authority: Certain information is shared with the licensing authority to meet legal and regulatory obligations.
  • Law Enforcement: Relevant information will be provided upon receipt of a court order or legal notice.

Outside of these cases, no marketing agencies, advertisers, or any other third parties receive your data. karkiya11 has a confidentiality agreement in place with every third party it works with.

5

Cookies & Tracking Technologies

The karkiya11 website uses cookies. Cookies are small text files stored in your browser that help improve your experience on return visits. The types of cookies used on karkiya11:

You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain services.

6

Your Rights

Every registered member of karkiya11 holds the following rights over their personal data:

  • Right to Access: You can request to see what information karkiya11 holds about you.
  • Right to Rectification: You may request corrections to any inaccurate or outdated information.
  • Right to Erasure: You can request deletion of your data beyond what is required by legal obligations.
  • Right to Portability: You may request a copy of your personal data in a machine-readable format.
  • Right to Restrict Processing: You may object to your data being used for specific purposes.
  • Right to Complain: You have the right to file a complaint about a privacy breach with the relevant regulatory authority.

To exercise these rights, contact us at support@karkiya11.app. karkiya11 will respond within 30 business days of receiving your request.

7

Protection of Minors

Karkiya11 is strictly for users aged 18 and above. No data is collected from anyone under 18, and if such data is found, it is deleted immediately.

Date of birth is verified at registration and reconfirmed during the KYC process. If an underage user registers and this is detected, their account will be immediately suspended and any deposited funds will be returned.

If a parent or guardian suspects their child is using karkiya11, please contact support immediately.

8

Data Retention Period

Karkiya11 does not retain data indefinitely. A separate retention period is defined for each type of information:

  • Account Information: For the duration of the active account and for 5 years after closure (as required by law).
  • Transaction Records: 7 years (in accordance with financial regulatory authority guidelines).
  • KYC Documents: 5 years after account closure.
  • Login & Session Logs: 90 days.
  • Support Conversations: 3 years.

Once the retention period expires, data is securely and permanently deleted — with no possibility of recovery.

9

Security Measures

Karkiya11 employs multiple layers of security to protect your data:

  • All data transfers are encrypted using TLS 1.3 protocol.
  • Passwords are never stored directly — only a one-way hash is kept.
  • An automated alert is sent whenever unusual login activity is detected on your account.
  • Two-factor verification (2FA) is available to enable.
  • Regular third-party security audits are conducted.

In the event of a data breach, karkiya11 will notify affected members and the relevant regulatory authority within 72 hours.

10

Policy Changes

Karkiya11 reserves the right to update this Privacy Policy at any time. In the event of changes:

  • For significant changes, registered members will be notified by email at least 7 days in advance.
  • The last updated date at the top of this page will be revised after each change.
  • Previous versions will be archived and made available through support.

Continued use of karkiya11 after any changes takes effect will be considered acceptance of the updated policy.

11

Contact

For any privacy-related questions, requests, or complaints, please contact karkiya11's data protection team:

  • Email: support@karkiya11.app (include "Privacy" in the subject line)
  • Live Chat: Live chat support available after logging into the platform — available 24/7.

Once a request is received, karkiya11 typically responds within 7 business days. Complex requests may take up to 30 days — in such cases, you will be kept updated on the progress.

Use of Summary

A quick overview of what data is used and why

Data Type Purpose of Use Third-Party Sharing Retention Period
Name & Contact Account & Support No 5 years
Identity Documents (KYC) Identity Verification Verification Body 5 years
Payment Information Transaction Processing Payment Gateway 7 Years
IP & Device Security Monitoring No 90 Days
Gaming History Account Records No 5 years
Cookie Data Platform Improvement No Session / 30 days

Over Your Data Your Rights

Karkiya11 keeps ownership of your data in your hands

Right to Access
You can request to know what personal data is held about you. Submit a request to Support and full details will be provided within 30 days.
Right to Rectification
If any of your information is inaccurate or outdated, you can submit a correction request. Some details can also be updated directly from your Account Settings.
Right to Erasure
You can request deletion of your data beyond what is required by legal obligations. After account closure, data is automatically deleted once the retention period ends.
Right to Data Portability
You can request an export of your personal data in a machine-readable format (JSON/CSV).
Right to Object to Processing
You have the right to object to your data being used for marketing communications or analytics purposes, and that objection will be honored.
Right to Lodge a Complaint
If your issue cannot be resolved with karkiya11, you have every right to file a complaint with the relevant regulatory authority.

Data Protection What We Do

Karkiya11 backs its commitment to protecting your data not just in words, but through real technical investment.

1
Transport Layer Security

All data transmitted from your browser to karkiya11's servers is encrypted with TLS 1.3 — no one can intercept it in transit.

2
Password Hashing

Your password is never stored in plain text. It is hashed using the bcrypt algorithm — making it practically impossible to recover even in the event of a database breach.

3
Unusual Login Detection

If a login attempt is detected from another country or an unrecognized device, an automatic alert is sent and the login is blocked.

4
Two-Factor Authentication (2FA)

Enable 2FA from your Account Settings — you'll receive a verification code on your mobile each time you log in. Even if your password is compromised, your account remains secure.

5
Regular Security Audits

Third-party security experts regularly audit karkiya11's systems to identify and address vulnerabilities.

You Can Also Stay Safe

Alongside karkiya11, you can also take a few simple steps of your own to keep your information even more secure.

Use a Strong Password

Use a password of at least 12 characters combining uppercase letters, numbers, and special symbols. Do not reuse the same password on other platforms.

Enable 2FA

Enable two-factor verification from your Account Settings. It significantly increases the security of your account.

Beware of Phishing

Karkiya11 will never ask for your password or OTP by email or phone. If anyone does, report it to support immediately.

Learn More About karkiya11's Privacy Policy

Most people skip reading privacy policies online — they seem like lengthy legal documents that don't really matter. But the truth is, a privacy policy tells you a great deal about how much a platform actually respects its users.

Karkiya11's privacy policy was written with plain, clear language because we want every member to know exactly what happens with their data. Many platforms deliberately use complex wording so users agree without fully understanding. karkiya11 has chosen a different path.

One question we hear often — does karkiya11 sell user data? The straightforward answer is: no. Your name, phone number, email, or gaming history is never passed on to any advertising agency or data broker. If you have any questions, reach out to our support team directly — we have nothing to hide.

Many members have concerns about the KYC process — is it safe to submit identity documents? That's a fair question. At karkiya11, KYC documents are stored in a separate encrypted storage, shared only with the authorised verification body, and permanently deleted after a set period. This process is part of international anti-money laundering regulations — it's a requirement for any legitimate financial platform worldwide, not just karkiya11.

When it comes to data protection, karkiya11 holds firm to one principle — collect less, but keep what is collected 100% secure. Every piece of data collected has a specific purpose, and once that purpose is fulfilled, there is no reason to retain it. This mindset is what sets karkiya11 apart from other platforms in Bangladesh.

To Remember Important Note

The most useful things to know from the privacy policy

karkiya11 Will Never Ask for Your Password or OTP If someone contacts you by phone or email claiming to be karkiya11 and asks for your password, it is a scam. Report it to support immediately.
Your Data Is Never Sold Your information is never shared with third-party advertisers or data companies — that is karkiya11's commitment.
Keep 2FA Enabled Enable two-factor verification from your Account Settings — it's the single most effective way to secure your account.
Keep your registered email address up to date at all times Privacy policy update notifications are sent to your registered email — so it's important to keep that email active.
Have Questions? Ask Us If any part of this policy is unclear, chat with Support and it will be explained in simple, plain language.
Karkiya11 Is Committed to Protecting Your Data

We take every privacy complaint and request seriously and respond with the utmost care. There is no compromise on data protection — that is the karkiya11 commitment.

Visit Help Center

Frequently Asked

Common Questions About Account Security & Verification

Setting up two-factor authentication (2FA) on karkiya11 is straightforward. After logging in, click the profile icon in the top right corner and go to 'Security Settings'. There you will find the '2FA' or 'Two-Factor Verification' option. Once enabled, you will be prompted to add an authenticator app to your phone (such as Google Authenticator) or you can choose the SMS OTP method instead. After setup, every login will require your password along with a six-digit code that refreshes every 30 seconds. This means that even if someone else knows your password, they cannot log in without the code. If you run into any issues during setup, contact Support via live chat.

karkiya11's KYC process typically requires three types of documents. First, for identity verification, clear photos of the front and back of your National ID (NID) or passport — all text must be fully legible. Second, a recent selfie holding your NID or passport, to confirm that the document actually belongs to you. Third, in some cases, a utility bill or bank statement issued within the last three months may be requested as proof of address. Once documents are submitted, verification is usually completed within 24 to 48 hours and a confirmation is sent to your email. If the image quality is poor, you may be asked to re-upload.

Your Data Is Safe — Register with karkiya11 Today

Join Bangladesh's most secure gaming platform for free. Your data is a trust we take seriously.

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